Terms and Conditions of use for bucovina-outdooradventure.com

 

Please read the terms and conditions of use of this Website carefully.

By accessing and using the website www.bucovina-outdooradventure.com or any web page thereof, you agree to tacitly accept these Terms and Conditions set forth in this document as well as to comply with all applicable laws and regulations governing the Website.

The terms and conditions of use have the value of a Contract between the Provider and the Buyers who access and use the Website.

If you do not agree with the terms and conditions of use presented in this document then do not use this Website.

 

Definitions and terms used

 

The terms below will be explained for a good understanding of the document, these being used with the meaning below having the particularity that they can have a different meaning when it is decided.

Provider means SC CUMIRAD INVEST SRL the administrator of the Website www.bucovina-outdooradventure.com, within this document, with the registered office in Magura city, no. 1343, Suceava county, registered at the Trade Register Office under no. J33/1561/2017, Fiscal Identification Code RO 38178057, Telephone +40 759 144 144, email address cumirad.invest@yahoo.com

Buyer represents any person over 16 years of age or legal person or any legal entity that enters the website, creates an account and places an Order.

Contract constitutes the consensual agreement between the Provider and the Buyer without their simultaneous physical presence established by the observance of the legal measures and the terms and conditions regarding the navigation on the Provider’s Webite, placing orders on the Webite, online or telephone purchase of tickets, coupons, subscriptions, products , packages, Services or Service Packages offered on the Webite.

Site represents the website with the web address www.bucovina-outdooradventure.com and their subdomains owned by SC CUMIRAD INVEST SRL together with the Bucovina OutdoorAdventure logos where the Buyer can navigate to see and access the information provided. Using the Site, Buyers may place an order, choose and purchase Services or Service Packages listed on the Site and may pay for them through the available means of payment.

The Associated Operators of CUMIRAD INVEST are entities representing venues, operators, ticket sales platform www.booktes.com, which will have access to the data related to you after you buy a product / ticket / subscription / service package.

Services / Service Packages represent any services made public on the Site by the Provider and which can be chosen and paid for by the Buyer.

Order means the electronic agreement between the Provider and the Buyer by which the Buyer shows his intention and undertakes to purchase Services or Service Packages using the Site and through which he pays for these Services using the online means of payment provided on the Site, respecting the conditions of this document.

Informative Bulletin means the electronic newsletter sent periodically to the Buyers who have previously expressed their desire to receive news regarding the news from the Site, the Services and Service Packages, the promotions and offers carried out by the Provider or its affiliates.

Force majeure is a circumstance of external origin, extraordinary, absolutely unpredictable and inevitable, which is beyond the control of any party, which is not due to their fault or fault, and which makes it impossible to execute and, respectively, fulfill the Contract; such events are considered: wars, revolutions, fires, floods or any other natural catastrophes, restrictions appeared as a result of a quarantine, embargo, the enumeration not being exhaustive, but enunciative. An event similar to the above is not considered force majeure, which, without creating an impossibility of execution, makes the execution of the obligations of one of the parties extremely expensive.

 

Policy for purchasing and delivering electronic tickets

 

2.1. Buyers may purchase Services / Service Packages online on the www.bucovina-outdooradventure.com Webite and / or through Associated Operators such as the www.booktes.com website. The www.booktes.com Website will mediate the purchases made by the Buyers on the www.bucovina-outdooradventure.com Site through the selection module of the existing Services / Service Packages integrated in the www.bucovina-outdooradventure.com Site. There is a pre-established legal agreement between the Provider and www.booktes.com in order to operate within the legal framework.

2.2. Orders placed on the Site or through any associated Operators are delivered by a confirmation e-mail received at the end of the order on the e-mail address of the account from which the Order is made or the e-mail address indicated by the account holder. The ordered Services / Service Packages are sent in PDF format by e-mail automatically and by SMS after the completion of the Order under the name of electronic tickets. Each electronic ticket will be assigned a separate PDF document.

2.3. Accessing and executing the Services / Service Packages is done based on the electronic tickets sent by email. The electronic tickets will have a unique QR code that must be presented at the access point in the location for verification, they being validated by scanning. Each electronic ticket allows access by a single person or multiple persons, as the case may be. This information will always be indicated on the electronic ticket. The electronic ticket can provide access only once per activity regardless of the number of entries used to access the location.

2.4. Services / Service Packages purchased on the Site or through partner stores are non-refundable only in the exceptional situations described below in the Return Policy.

2.5. Services / Service packages may only be changed in the exceptional circumstances described below in point 6.

 

Information about Services / Service Packages

 

3.1. The Services and Service Packages offered by the Site Provider are accompanied by a description to inform the Buyer of the most essential details regarding their characteristics in order to provide an overview before placing and completing an Order.

3.2. By completing an Order on the Site, the Buyer acknowledges all the information displayed on the Site about the Services / Service Packages purchased (example: age, weight, minimum and maximum number of people, price, product details, venue, location, time, etc.) and accept them without reservation.

 

Buyer account registration

 

4.1. Registration of the Buyer account on the Site is free.

4.2. Only legal entities and individuals who have full capacity to exercise can create a Buyer account on the Site.

4.3. The information a Buyer must provide to create the Buyer account must be true, complete and correct. Registration requires a valid email address. The buyer can choose a personal password that must be kept secret and must not be disclosed to third parties.

4.4. The password will not be used for making online payments, it will be used only for the purpose of registering the Buyer and creating an Account in order to make online orders.

4.5. From the moment of creating the Buyer Account and the acceptance of the General Terms and Conditions by the Buyer, he adheres to these rules in order to benefit from the Services offered on the Site, under the conditions specified in these General Terms and Conditions. Buyers can withdraw at any time by simply requesting an email at cumirad.invest@yahoo.com

4.6. From the moment of activating the account, the registered Buyer will be responsible for the use of the Site, so that through his own conduct he does not disturb its normal functioning. During the use of the Provider’s Services, the Buyer undertakes to assume full responsibility for the information he provides, this information must be in accordance with the requirements of the laws of the Romanian state and must not contain any illegal, offensive, obscene, abusive material, vulgar, disturbing, slanderous, defamatory, insulting, intimidating, intimidating or unacceptable or outrageous. The Provider reserves the right to delete any information that violates these Terms and Conditions.

4.7. The registered buyer is obliged to update each time the contact data included in the account configuration in order to be true, complete and correct.

4.8. The Provider reserves the right to delete the Buyer’s accounts whose email address has not been confirmed within 30 days of registration. Confirmation that the email address corresponding to the created account belongs to you can be done by accessing the links specially inserted in the emails announcing the creation of the account and requesting its confirmation.

4.9. With the deletion of the account, all the content existing at that time in the account will be deleted, including, but not limited to, personal information, listings saved in the account, saved searches, etc., if it is no longer necessary, from legally, so that we can still store certain data. Without a valid and confirmed email address, the account cannot function at optimal parameters and, in addition, prevents the use of the personal email address by unauthorized persons.

4.10. The Provider is not responsible for erroneous information entered by users, for lack of full capacity to conclude legal acts and, in general, for any information entered by the Buyer and which does not correspond to reality.

4.11. The registered buyer undertakes not to resell the Service and not to allow its use or access by third parties.

4.12. Abuse of any kind with regard to the Service offered is prohibited.

4.14. Failure to comply with any of the above rules or any provision in the content of these Terms and Conditions may lead to the Provider’s initiative to suspend or delete the Registered Buyer’s Account.

 

The rights and obligations of the Provider

 

5.1. The Lender’s obligation is to provide the Buyer with the necessary information regarding the Services / Service Packages before concluding the Service Contract / Service Packages with professionalism and clarity in order to provide an unambiguous overview.

5.2. The Provider may terminate the Contract for Services / Service Packages at any time and will refund the amount paid back to the Buyer’s account for Services / Service Packages within 14 days except when the obligations taken by the Buyer under the Contract do not correspond to the requirements established when purchasing Service Packages contractual obligations are not fulfilled due to force majeure or circumstances that could not be assumed or avoided by the Provider such as changing the program independent of the Provider, changing the schedule of flights, sea or land used for travel, change of airline, failure of means of transport , unfavorable weather conditions, accidents, works or repairs of public roads, blockages, etc.

5.3. The Provider will send all the information to the email address provided by the Buyer at the time of creating the Buyer’s account when it will bring any modification to the Services / Service Packages previously purchased by the Buyer.

5.4. The Provider undertakes to carry out the proper performance of the Services / Service Packages purchased by the Buyer.

5.5. The provisions of the Contract may undergo small insignificant changes regarding the Service Packages. These changes are a right reserved by the Provider. The changes can only be made when it informs the Buyer about these changes in a clear way, highlighted by any tool that allows the Buyer to store information that is addressed to him personally, in a way accessible for further reference for an adequate period of time, for information, and which allows the unchanged reproduction of the stored information.

5.6. The Provider may improve a discrepancy in the Service Packages of the Contract purchased by the Buyer if they are not executed according to the Contract only if the discrepancy cannot be improved or if variable expenses will be involved in relation to the purchase amount and the size of the discrepancy.

5.7. If the Provider acknowledges that it cannot support one of the Services already purchased by the Buyer under the Contract, the Provider will communicate with the Buyer for the Service to be supported on other days than the day / days already chosen to continue the Services or to change the Service already chosen with another Service for the same day, if possible, without a price increase, having the same quality and quantity of the Services. Otherwise, if an alternative Service cannot be offered or the Buyer refuses the new Service, the Provider undertakes to return to the Buyer the difference between the Services paid for and the Services actually provided during the activities.

 

Buyer’s rights and obligations

 

6.1. If the Provider sends a notice to the Buyer with the proposal to agree to the modification of a Service purchased by him under the Contract or to the termination of the Contract without being subject to a payment of termination of the Contract, the Buyer can accept the proposal within 8 days only if the acceptance of the proposal was made before the beginning of the execution of the Service when the Provider is in the situation / situations described in point 6.2 or when the Provider has agreed with the particular requirements of the Buyer but can no longer fulfill them.

6.2. If the Buyer does not respond within 8 days, the Provider reserves the right not to return any amount of money for the Service purchased and the Contract is considered terminated.

6.3. The Buyer has the responsibility to check all the information provided by the Provider and to get acquainted with them for the Services / Service Packages he is interested in before purchasing them regarding the restrictions of age, weight, location, time at which the Service must start. other important or particular details of each Service available and essential for the good development of the chosen Service on the Site. If the Buyer does not comply with the requirements of the chosen Service and other general rules available on the Site or at the location where the Service is held such as uncontrolled, dangerous, disruptive behavior, illegal behavior, consumption of illicit substances or drugs that limit mental capacity, etc. rules necessary for the proper conduct of the Service imposed by the Provider, the Buyer will not be eligible for a refund of the value paid on the Service by refusing to participate in the Service.

6.4. If a Buyer is removed from the Service supported by the Provider for the reasons mentioned at point 6.3 he is not entitled to a refund and the Contract is considered terminated.

6.5. For Services / Service Packages that the Buyer fails to reach in a timely manner prior to the execution of the Services / Service Packages or does not show up at the location (s) or meeting place (s) mentioned in the description of the Service / Service Pack, or leaves the location / venue(s) / meeting place (s) where the Services / Service Packages take place or will take place then the Provider will not make any refund and the Contract is considered terminated.

6.6. Services / Service Packages may not be transferred to a third party other than close members of the Buyer’s family and friends only if they meet all the conditions applicable to the respective Contract and, in such cases, never have a value higher than the initial purchase price. The services / service packages purchased are intended for use by the named Buyer or family or close friends. The Services / Service Packages cannot be resold at a value higher than the initial purchase price. If the Provider learns of the existence of a Service / Service Package resold for commercial gain at a price higher than the initial purchase price, the Provider will cancel the Services / Service Packages without reimbursement to the Buyer and the Services / Service Packages will no longer be valid, so the Contract will be considered concluded.

6.7. If, after the start of the execution of the Service / Service Package, certain important parts of it cannot be performed in accordance with the initial specifications as agreed in this Agreement, the Buyer will receive from the Provider appropriate alternative Services, without involving payment additional costs.

6.8. It is the responsibility of the Buyers to protect their Service / Service Packages purchased from loss or theft. The Provider is not responsible for the replacement of the Service / Package of lost or stolen services and does not grant refunds for the Service / Package of lost or stolen services. This applies to the Service / Package of electronically issued services, as well as to the Service / Package of printed services. If a Buyer’s Electronic Service / Package is copied / stolen (for example, by breaking email or delivering it to an email address shared with someone else) and the Service / Service Package is used and scanned before that Buyer who initially purchased the Service / Package of Services begin the execution of the Service / Package of Services, the Buyer’s access will be denied because the Service / Packages of Services were invalidated at the time of the first execution of the Service / Package of Services. The Buyer will not receive any refund in this case, so the Contract will be considered concluded. Buyers are strongly advised to protect their Electronic Service / Package with the same care and attention that they would protect from theft Physically printed Services / Service Packages.

6.9. In most cases, full payment for the Services / Service Packages is made at the time of purchase, and the Services / Service Packages are shipped to the Buyer by e-mail shortly after the end of the purchase. If the payment is made fraudulently with the help of a lost / stolen credit / debit card or if the credit / debit card is used without the permission of the card owner, the Provider reserves the right to cancel such Services / Service Packages purchased without making a refund to the fraudulent Buyer, thus the Contract will be considered concluded.

6.10. Upon receipt of confirmation with the Services / Service Packages by email after placing an order purchased from the Site, the Buyer has the obligation to verify the Services / Service Packages received by email to establish their compliance with what they ordered from the Site.

6.11. If part of the Services / Service Packages cannot be performed by the Provider as initially established in the Contract then the Provider is obliged to provide for the complete and satisfactory performance of the Service, without additional costs, to the Buyer suitable alternative services, equivalent or of better quality than the initial ones in the Contract.

6.12. When alternative Services cannot be offered or the Services are refused by the Buyer, he has the right, as the case may be, to a price reduction and / or to refunds depending on the value of the Services remaining unexecuted.

6.13. In case the Buyer destroys, damages or loses the equipment for which he is directly responsible from the moment he is offered by the Provider for the execution of the Service / Service Package the Buyer must bring on the spot an equivalent product or pay the value of the equipment.

 

Website operation

 

7.1. The Provider does not promise that the Site will operate without errors, uninterrupted, that it will provide concrete results when using the Site or any content sought or that it will direct you correctly using the links that lead to other sites that we believe may be interest by you. By providing these links, we do not validate or recommend such sites or materials submitted by or provided by them and we are not responsible for materials, services or other situations from or related to or from any other site. The Site and its content are broadcast on the basis of “as is” and “as available” and users use these services at their own risk. The Provider disclaims all liability, express or implied, including any implied liability for marketability and fitness for a particular purpose. The Provider will not be liable for any damages of any kind arising from the use of this Site, including, without limitation, direct, indirect, accidental, punitive and consequential damages. The Provider does not guarantee any specific results by using this Site or by using the Provider’s Service. The Provider disclaims any responsibility for the acts, omissions and conduct of any third party user, users of the Site, advertisers and / or sponsors of the Site, in connection with the Provider’s Service or otherwise related to your use of the Site and / or Provider Service. Without limiting the above, you may report abuse by users and / or advertisers, service providers and / or product providers mentioned or included in the Customer Service Site. The provider may investigate the claim and take appropriate action at its discretion.

7.2. We accept online payments using Visa and MasterCard credit / debit card in RON, USD, EURO and GBP (or any other currency).

7.3. The Site will not trade or provide any service to any OFAC sanctioning country in accordance with EAU law.

 

Copyright

 

8.1. The Site is protected by intellectual and industrial property laws, therefore the Buyer understands that he has no right to redistribute, sell, decompile, disassemble the software application in a form perceptible to humans.

8.2. SC CUMIRAD INVEST SRL owns complete and complete rights over the title and through this all the copyright and the patented ones.

8.3. Buyer understands the intellectual property rights and will not copy, modify, display, distribute, transmit, publish, sell, license, create derivative works or use the content of the Site for any purpose without the written confirmation of the Provider.

 

Availability and validity of Services / Service Packages

 

9.1. As long as the Services / Service Packages and their prices are visible on the Site, they are valid within the available quantity.

9.2. Adding Services / Service Packages to the cart without completing the Order does not represent their final purchase. Between the addition of the Services in the cart and the completion of the order, it is possible that the Services / Service Packages in the cart will no longer be available in the chosen number or not at all because other Buyers complete the order on the same category Services / Service Packages. The provider cannot be held responsible for this.

9.3. The Buyer can choose from various other Services / Service Packages provided by the Provider for the same day or other calendar days within the quantity limit.

 

Prices, payments, invoicing

 

10.1. The prices and what the prices include are displayed on the page of each Service or Package of services listed on the Site and contain VAT, according to the legislation in force. The price of the ordered Service / Service Package is the one displayed when placing an order.

10.2. The minimum and maximum number of participants is distinct for each Service / Package of services listed on the Site. Some packages and services require a minimum number of people, the minimum number, where it exists, not being less than two (2), in order to be realized and is concretely specified on the page of each Service.

10.3. Payment is made online on the Site and payment methods are displayed when the Buyer decides to pay for the Services / Service Packages he has added to the shopping cart using the debit / credit card.

10.4. The authorized entity through which the online payments with the debit / credit card are processed is PayU SA through the belonging website https://www.payu.ro/

10.5. The communication between the Site, the Services / Service Packages selection module integrated by www.booktes.com website and the PayU SA payment processor is made through a secure SSL connection, the transmitted data being encrypted. All card information will be processed exclusively by the payment processor.

10.6. For online payments made on the Site made and processed by the payment processor PayU SA, the user gives his consent to activate the service through which online payments can be made later only by entering the security code CVC2 / CVV.

10.7. For payment by bank transfer it is necessary to formulate a written request to cumirad.invest@yahoo.com for the transmission of bank data.

10.8. The invoice for the Services / Service Packages purchased can be issued after a written request by email cumirad.invest@yahoo.com with the complete data necessary for invoicing such as: Company name, CUI, Nr. Trade Register, Headquarters, Bank account, Name of the bank where the account is opened, Delegate. The provider reserves a duration of up to 15 working days to send the required invoice, depending on the time of year.

10.9. It is the Buyer’s duty to provide the correct information to make the payment on the Site  successfully and to receive the Services / Service Packages at the email address provided.

 

Dispute resolution

 

11.1. The law applicable to this Agreement is Romanian law. Any disputes between the Provider and the Buyer will be resolved amicably, through mediation or, if these are not possible, the disputes will be resolved by the competent courts in Bucharest, Romania.

 

Return policy

 

12.1. The acquisition of Services / Service Packages is subject to the exceptions of GEO 34/2014, in accordance with art. 16 of the emergency ordinance.

12.2. All purchases and reservations made on the Site are final and are non-refundable. In case of a cancellation or a request to change the reservation from the Buyer, the Provider is not obliged to honor these requests.

12.3. In case of cancellation, postponement or major changes to the program or distribution, no other adjacent expenses (transportation, accommodation in a location that is independent of the Services provided by the Provider, delivery fees or other fees) will be refunded.

12.4. If the Buyer decides to withdraw from the Contract before starting the execution of the Service / Service Package, he will be able to contact the Provider by a written e-mail to cumirad.invest@yahoo.com, after which he will receive instructions for return, if deemed eligible.

12.5. If the Services / Service Packages have been used then their value cannot be returned in any form after their use and termination.

 

Limitation of the provider’s liability

 

13.1. You agree not to hold the Provider, its affiliates, affiliates, officers, agents and other partners and employees liable for any loss, liability, claim or claim, including reasonable attorneys’ fees incurred by any third party for or arising out of your use of the Site, including your use of the Site to provide a link to another website or to upload content or other information to the Site.

13.2. The provider is not liable in any way, to any extent and does not bear such responsibility for the service of providing email or card payment processing. Consequently, the Provider is not responsible for any type of error related to online payment and / or any type of fraud arising from online payment. However, the Provider using payment processing services, services independent of the Provider, will make every effort to ensure the prevention of these errors and / or fraud attempts.